Important - Wizard Patch Official Response to COVID-19

Paul Andrew

Dear Valued Customers,

Firstly we would just like to assure you that it really is business "almost" as usual here. I say almost because there are many things we are doing behind the scenes to ensure all of our staff remain healthy and understand the seriousness of maintaining a healthy working environment.

Rest assured, Wizard Patch have systems implemented to ensure all staff are protected, and so to is the environment in which manufacture is conducted. Though in order to keep staff isolated to a degree, we have had to cut capacity to some machine areas, the feeling is we have really come out on top as we reacted to this issue of isolation and protective manufacturing since mid February. We feel that we have always been a step ahead since the start of this COVID-19 Virus.

I would also like to advise that some of our implementations during this time and to remain in force indefinitely until further notice will be but not limited to:

  • Temperature checking staff upon arrival and leaving of our facility
  • only staff "necessary" in day to day operations will be required to attend the premises
  • most staff will be working remotely, office, design team, etc
  • Increased cleaning and sanitizing of all medium and high traffic areas including but not limited to handles, buttons, switches on fixtures and machinery etc
  • limiting or excluding hand to hand contact between staff
  • special procedures when dealing with deliveries
  • all non essential deliveries of supplies cancelled until further notice
  • all meetings between suppliers, staff, customers, etc are all done via video link, facetime or skype until further notice.

Its clear that this is a world wide game changer but rest assure that all of us here at Wizard patch are up to the challenge and no doubt we are in an exceptional position to carry on business as "almost" usual.

Thank you for reading, thank you for your understanding and your support, stay healthy and as always we are here to answer any questions you may have.

Regards,

Paul Andrew

Wizard Patch CEO

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IMPORTANT NEWS RE COVID-19 VIRUS & SHIPPING TIMES

Paul Andrew

Dear Valued Customers,

LATEST UPDATE OCTOBER 14 / 2020: Shipping worldwide is much better now and almost normalized to most cities. There are still some delays but the freight products we are now using like the DHL priority service is proving a real winner especially to the EU. Simply add a product to the cart and our shipping calculator will provide an accurate quote for you. Shipping rates are still cart value dependent, so the higher value the cart is, the lower the freight cost. We are working as usual and our covid implemented protocols for a clean and safe work environment will continue well into the future. They have become our new normal while we move forward into the future. If you have any questions or concerns, please click to => contact us and you will receive a prompt reply.

**OLDER POSTS BELOW APPEARING BELOW**

03-17-2020 - "Current Impact of COVID-19 on DHL eCommerce Solutions Australia Our flights to Spain and South Korea have been temporarily suspended, effective immediately, we cannot process any shipments for these destinations. US Parcel Direct transit times are currently delayed by two days. Effective 19 March two airlines will suspend their SYD-LAX service, this will impact US Transit Times for all services. We are expecting further service disruptions to all major lanes in the immediate future. Airfreight is reliant on passenger flights, the reduction in passenger flights around the world will cause severe capacity issues for airfreight. DHL eCommerce Solutions is working on different routing and solutions to adapt to these unprecedented challenges, however please expect delays of up to seven business days or more on current transit times."

Kindly note: Due to COVID-19 our shipping rates have adjusted upwards slightly for each country. This is a direct result of the shortage of air cargo flights around the world and the costs associated with this. The slight price increases reflect these current conditions and are passed on to us by our carriers. We will continue to bring you 'at cost' pricing for all shipping  on your orders and please trust that we are following this situation closely and will drop shipping costs as soon as possible. For now, we truly thank you for your continued support of what we do and rest assured we are standing by our FREE SHIPPING deal on all orders $99AUD or above. We are also not able to ship to Italy or France at this time.

While we continue to trade please note the above and kindly factor these extended arrival times into your purchase. At this stage we are seeing 80% of packets arrive on time but as this situation is fluid and changing daily we will expect disruptions to continue and furthermore amplify as days progress. If we see major issues with shipments we will post that information here in our blog so please bookmark our blog for future reference if you have concerns. We are always happy to take your enquiries via our contact page so if you have any doubts please get in touch, we will do our best to resolve as fast as we can.

Thank you for your support and understanding while we move forward through these tough times. 

UPDATE MARCH 19 / 2020: We are seeing some delays into the USA, as many states tighten their borders we are seeing delays of up to 7 work days on most packets within the USA. This is obviously due to tighter controls and we appreciate your understanding during this time. As more information comes to hand, we will update this page. Thank you.

UPDATE MARCH 22 / 2020: We are unable to ship to most of Asia, Iran, Italy and France at this time, but shipping lanes to all other countries are still active. It is business as usual (with some modifications) for the Team here at Wizard Patch. We have most of our team in design and office that are now working from home in a safe environment and the manufacture team work schedules of rotation maintaining a clean and hygienic environment. We thank you for your support and trust that our processes have been adjusted in light of recent events. We are all fine here and see no issues moving forward.

UPDATE MARCH 29 / 2020: We are seeing shipping delays ease and packets seem to be moving smoothly thru most channels. It is still business as "almost" usual for us here at WP and we are maintaining a healthy and isolated environment here in our Sydney Australia Branch. Thank you for your support, rest assured we are still manufacturing and able to supply you with products and services.

UPDATE APRIL 6 / 2020: There are delays into the USA and much of North America at the moment, and we are not able to ship to countries like France, Philippines and Italy. We are also not able to ship to Denmark at this time. There are slight delays on all shipping routes as you can expect as countries tighten and / or lock borders. We thank you for your patience and rest assured that we are following every order tracking event so if there is a problem that we can see, we'll action that immediately by lodging an enquiry with our global logistics partner. For any information not provided here, please contact us via our contact page, we are here to help.

UPDATE APRIL 29 / 2020: We are seeing persistent delays across the globe for delivery of packets, some are 1 month overdue but not lost, still in transit with very few scans. We are monitoring the situation but definitely the entire North Americas has been severely affected with postal disruptions. We would like all of those in the USA and Canada to especially take note of these websites for further information and rest assured we are following all shipments carefully.

https://www.usps.com/

https://www.coronavirus.gov/

Canada Post Updates

UPDATE MAY 05 / 2020:  Processing delays are hampering deliveries within the USA and Canada. There are major delays of up to at least 2 weeks that we can see so far and tracking information is very slow to update. We are monitoring the situation closely but so far no packets are missing, simply delayed. If your delivery is more than 4 weeks overdue please contact us for a personal look into your shipment and in some cases we may need to lodge an enquiry with our shipping partner. Rest assured, all packets we send are covered by insurance in the event a  shipment does go missing. Once again, we are actively monitoring the situation. Your patience is appreciated and our thoughts and prayers go out to all of the families affected by this unprecedented situation.

UPDATE MAY 14 / 2020: Shipping to most countries as extremely slow, we are seeing monthly delays, 5 - 6 weeks in some cases, especially to Canada where Canadian officials have placed their cities into major lock down. The USA is getting better now but still delayed. We are no longer able to ship to Finland or the Netherlands for this time being until further notice. Due to poor service and lack of service,we have also removed the priority express postage option from our website until further notice. Some packets to the EU are being moved on to Sea freight, expect major delays. If you are in a rush for your purchase to arrive, please reconsider your purchase and expectations at this time, there is no express shipping options available at this time, there are large delays.

 

UPDATE MAY 27 / 2020: Shipping to most countries still slow but definitely getting better. Canada is still the slowest country to ship into. Canadian customs is slow and lock downs are still affecting freight. France, Finland, Italy, Denmark & The Netherlands lanes are back open which is great news for our friends in Europe! Prices have eased  for freight to some countries so we have acted accordingly and reduced the freight costs keeping in line with our "at cost" shipping policy. The USA lane is better now but delays are still being seen as usps tries to clear their backlog. Due to poor service and/or lack of service, we have not re-instated the priority express postage option on our website and it will remain this way until further notice and such time as we see value for money and services return to normal. If you are in a rush for your purchase to arrive, please reconsider your purchase and expectations at this time as there are no express shipping options available at this time.

UPDATE JULY 16 / 2020: Shipping to most countries is now back open. Shipping times to the USA are much better now and we are seeing orders arriving within 14 - 21 days. This is a huge improvement on previous times. There are still transit delays worldwide but the delays are reasonable and not extreme. EU countries and the UK seems to have closer to normal times, and this is possibly due to their reopening of borders and additional flights. Canada still has some delays to most postcodes but again the delays are more relaxed than previous weeks.

UPDATE AUGUST 2ND / 2020: Shipping to most countries is now almost back to normal with small delays to a few countries. Shipping times to the USA have almost returned to pre-covid times now and we are seeing most orders arriving within 10 - 15 work days.Transit delays worldwide still exist due to border controls but as per previous update these are not extreme. EU countries and the UK have the fastest delivery times from we can see now with the exception of Poland, though Poland is starting to reopen now so that is great news. Canada still remains to have delays, and this is partly due to backlogs of freight. Expect continued delays into Canada and we will update this again over the next few weeks or if the situation changes enough to warrant another update.

UPDATE AUGUST 13 / 2020: Shipping to 99% of countries is much better now with some isolated delays to a few countries. Canada still has the longest delays so its best to please add a week to current times displayed in checkout. Shipping times to the USA are good, on average we are seeing packet hit most states in around 10 days. There are some cities with ongoing disruptions that are causing small delays. Most orders are arriving within 10 - 15 work days and the EU deliveries are much better now also.Transit delays worldwide still exist due to border controls but as per previous update these are not extreme. NZ and the UK have the fastest delivery times from we can see now with the exception of Poland. Freight prices have also come down slightly and we have moved our freight prices in relation to this also. We are offering flat rate shipping where available. This is not a cheaper freight product, in fact its better, and we still dispatch worldwide with full tracking and insurance included for our customers peace of mind. If you have any questions or concerns, please click to => contact us and you will receive a prompt reply.

 

UPDATE SEPTEMBER 26 / 2020: Shipping worldwide is still a little slower than pre covid times but is much better now and almost normalized to most cities. There are still some delays but we have now introduced a great freight product from DHL which is their fast priority service and this is proving a real winner especially to the EU. We are working as usual and our covid implemented protocols for a clean and safe work environment will continue well into the future. They will become our new normal while we move forward into the future. If you have any questions or concerns, please click to => contact us and you will receive a prompt reply.

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Wishing you all a very Happy New Year!

Paul Andrew

Welcome to 2020! The Wizard Patch Team are looking forward to serving you all once again throughout 2020 with the best Embroidered Badges and Patches. No minimums, no fuss, start your custom badge journey today or contact us for immediate assistance.

see also, new shipping rates for the year and our free shipping deal is back on!

 

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Christmas 2019 Closure Times

CHERIE LIU

The Team here at Wizard Patch wishes all of our valued clients and friends a very Merry Christmas and hope that you all have a Joyous and Safe start to the New Year. We wish to send our sincere thanks to all who have supported us throughout 2019. It has been an absolute pleasure to work with all of you, creating your embroidered logos and in turn supporting you and your crews all the same.

We hope to serve you again throughout 2020.

 

Kindly note our Christmas & New Year Closure Times: (Times are AEST)

Dec 20th - Dec 26th : Closed (only final orders received 20th will dispatch Monday 23rd)

Dec 27th - Dec 30: Due to demand this year, we have allocated limited staff to remain on duty for urgent orders / emails / shipping and some dispatch. We will last dispatch on 30th December any orders placed between 25th & 30th.

Dec 31st - Jan 5th: Closed, limited staff will return from the 4th to answer emails.

Office and Full manufacturing resumes Jan 6th 2020

Emails will be monitored throughout the Holiday Season, if you have an urgent enquiry, please reach out to us via our contact page. Thank you.

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NEW SHIPPING RATES!!

Paul Andrew

NEW "CHEAPER" SHIPPING RATES EFFECTIVE 2017/05

Hi Guys 'n Gals!

Firstly let me take this opportunity to thank each and every one of you for your awesome continued support over the past months and many years. I've had a chance to really get to know a lot of you when I jump in to design your embroidered patches, hope you all like the work I do and the end results! Anyway let it be known that I honestly enjoy working on your projects, getting to know you 'all ', and your clubs.

For many of you, buying small items from the store is fine if your local in Australia, but for our dear friends and supporters throughout the globe the cost of freight can be, on occasion, a little high.

I've been working closely with the Postal Company here and have secured some better rates. I've had to work the deal though, they didn't come about easy and big things are expected from us, but I know its going to be better for all involved if we just found some cheaper freight right?!! Well I think the new options online are going to please many of you, if not all.

Previously to the USA, Canada, and the UK, and much of the EU for that matter, only had access to our Priority rates, which are pretty good to be honest. But from the feedback I have had from many of you, waiting a little longer and a cheaper shipping rate is something that some of you can really live with....well it's here...and yes all the rates below are for fully traceable shipping, online, and insured too!

USA / Canada rates start from AUD$10.99 or USD$8.10 , 7- 10 working days arrival.

UK, FRANCE, GERMANY etc, rates start from AUD$11.70 or £6.68 or €7.89 , 7- 10 working days arrival.

New Zealand rates start from AUD$10.50 , 7- 10 working days arrival.

BELGIUM, DENMARK, HUNGARY,  POLAND etc rates start from AUD$12.45 or €8.40 , 7- 10 working days arrival.

All price conversions from AUD into international currencies are correct as of today's rates of exchange. Free Shipping on all orders over $100AUD remains in place, no change to that.

As always, we are constantly striving for more competitive shipping rates to compliment our own products and services. I welcome any and all questions should you have them.

Thanks for reading!

Sincerely,

 

Paul Andrews

 

AUSTRALIA POST NOW DELIVERS FOR WIZARD PATCH EMBROIDERY PROFESSIONALS!

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Seriously, Why would you go any where else for your embroidered patches I ask!

Paul Andrew

Hi All!

I get amazed on a daily basis with the types of images that come thru. We were asked to make a "Dream Roads" patch "better" by one of our customers. I took one look at what he had done locally in the USA and thought, what the....? It was my pleasure to take his logo and make it better just to prove that there are a few of us "real creative embroiderers" out there. 

Seriously....Why would you settle for this?........image below from other embroiderer
COMPETITORS EMBROIDERED PATCH, BUY FROM WIZARD PATCH TO AVOID BEING RIPPED OFF!
When at Wizard Patch™ you can have this! Image below showing our typical work and the reason why we stand behind our "Buy It For Life Guarantee!" Accurate design of your logos and the tightest stitching you will ever see!
WIZARD PATCH BEST EMBROIDERED BIKER PATCH AND BADGE PROFESSIONAL MANUFACTURER, BUY IT FOR LIFE
"Top 5" reasons why you wouldn't want to go anywhere else for your patches!


1. We use our own PolyBak™ Core technology on the majority of our Patches, mainly Biker Rocker patches which are subject to the elements. Our PolyBak™ Patches have a polypropylene core which is water resistant and will stand the test of time, in all weather conditions, and makes our Rocker Patches look superb, firm, smooth and with virtually no wrinkle or distortion, something the competition simply can't offer! These are the best rocker patches you'll find. 

2. Our tightest stitch count per cm is far greater than any other company. Nothing compares to our finished product. Try us and see for yourself, money back if you disagree!

3. The materials we use are far superior. We do not use cheap threads. Our threads are all fully imported as are the majority of materials we use, and only the strongest and highest quality materials are permitted as per our long life patch guarantee.

4. The service and turn around time we offer, is simply un-matched. We offer 12 -48 hour turn around times and our digital embroidery machines work 24 hours a day with just 3 days rest each year. With over 45 years in the embroidery trade, how and why would you trust your works to any one else? The answer is always Wizard Patch™ .

5. Your satisfaction is important to us, so all of our products are backed by the WizardPatch™ 100% IRON CLAD MONEY BACK GUARANTEE. Not happy with our products, send it back no questions asked.

 Visit this page to learn more about why you should choose the Wizards!

So for all your biker patch, club patch, patches and badges, logos and the like, for motorcycles, clubs, any organisation private or business, we will always strive to go above and beyond the norm and certainly never settle for anything second best or average. We Guarantee your satisfaction with every order!

Thanks for reading everyone, we are always here to serve.

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WIZARD PATCH PRAY'S FOR THE PEOPLE OF PARIS !!OUT OF STOCK!!

Paul Andrew

THIS ITEM IS NOW OUT OF STOCK

Hi Guys, 

As we all know the current times are disturbing to say the least. Around the world there are those who would not wish us any peace what so ever. Its really sad and such a shame. In light of recent terrible acts in Paris, we have made an embroidered patch which would like to give away to anyone wanting it. Feel free to add it to your order, or simply add a note in checkout saying "Pray for Paris" and we'll add this to your order at no charge. This is just a free patch we are giving away, no strings attached, no publicity wanted but for the plight of France and its people. Wear it with pride, Peace and respect to all of you good citizens. Our Prayers and thoughts go out to all those touched by this senseless tragedy.

Sincerely,

CEO Paul Andrew

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WIZARD PATCH FREE SHIPPING PROMOTION THIS MONTH - EXTENDED DUE TO POPULAR DEMAND

Paul Andrew

Guys, 

It's getting very close to Halloween now so with that being said it may just be time to get in quick and make the most of our FREE DHL Priority Shipping. We have added a few more cool looking designs and many more to come. We appreciate all the ideas and please keep them coming. We have reapers, skulls galore, biker themes, dragons, evil, you name it we have it all in the pipeline and your ideas and thoughts on what's cool is really important to us.

To qualify for our super awesome shipping promo you simply need to add AUD$99.00, or more, worth of awesome quality Wizard patches / products to the cart and not live in Siberia or any remote part of the world! Most international cities are not a problem.

Enjoy and thanks to all for your continued support, you all ROCK!

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How would you Select a Custom Patch For Your Biker Style?

Paul Andrew

 


Let's get serious here - you don't sew on custom patches on your black leather biker jacket or vest merely for style purposes alone right?! Of course they look absolutely bad-ass and enhance the appearance of your biker style, your cut, your look, but you don't choose them according to the trends, its way more personal than that. What are trends anyway and who wants to conform with what others do, right? Many bikers use custom embroidered patches to add a personal touch and to say something about who they are and what they represent. Its totally all about the you, the wearer, of course. You may even add them to make your brand new jacket a little more rugged and roughed up, or show your appreciation for the club and the brothers (and sisters) you ride with. Whatever your reason is, when finding and deciding on the next custom patch to add to your biker vest or jacket, or even for your collection, you have to first make the right selection based on the theme and purpose the patch / design will be best suited for. In order to ensure that you do so, consider some of these options that will add loads of value to your biker style and attitude. You also don't have to stop with just one custom embroidered patch either! Build your theme, add some rockers above and below, after all like we said before, it's all about you!


Iconic Group Patches


Whether you're riding solo or with a group of your brothers, you probably have some sort of icon associated with your biking group, and if you don't, now is the time to get one. Some of the most iconic group custom patches include everything from Skulls with the V-twin Harley Engine, Dark evil, crows, a skeleton, bones, black panther, grim reapers are great and done many different ways, patriotic themed patches and even bulldog tough looking embroidered patches with everything in between. Anything that you want can take the place to represent your biking traits distinctly on your leather jacket. Just be sure to pick one or more that makes you proud to wear it. After all, that's what the patches are for and again, it's all about you!

Flag Custom Patches


You may also want to think about embracing your nationality and country by incorporating some flag patches into your biker gear. Flags tend to look very distinctive up against a leather or denim jacket, and can be a bad-ass way to show some appreciation for the place that you like to call home. While some people usually sew their flag patches onto the shoulder piece, try something different to set your group apart from the rest, why not try side rockers or lower waist bars! 

Military Embroidered Patches


Whether you ride in a group with family or friends in the military or former marines, a military embroidered patch can be appreciated across the board. While wearing your flag's country makes you feel proud, placing on a patch that shows how patriotic and dedicated you are to supporting past and present troops while further representing your biking group just the way you want.

Harley Davidson Patches

Some bikers are just Harley guys. They ride nothing but Harley Davidson's, and it's their ride or die. Shop for custom patches that represent this kind of style. You can even get the H-A-R-L-E-Y letters and patch them onto your leather jacket in a way that is specific to your personal preference. Get in touch with us today and we'll be happy to assist you in making that one special patch that you can call your own!

Word Custom Patches


Sometimes, you don't need an icon to represent your biker appeal. Words can say it all within a few stitches. You can always opt to have some scripted patches and quotes custom-made for your group or slogan that you ride by. Just dream it, let us know and we'll make it a reality for you, its that easy!

Now, these categories of custom embroidered patches are only a few. You can truly sew on whatever you can think of; funny patches, outlaw biker patches, sport inspired, music infused or even get some for the kids when they're riding 2 up on the back. Regardless of what style of patch you choose, be sure to pick one that is authentic to your personality and if you're riding in a group, consider those you ride with as well. And that's not to mention that no one said you have to pick just one custom embroidered patch either! Your leather jacket or biker vest is about to get a rough and rugged do-over.

Thanks for reading, and remember, keep it rubber side down guys and gals!

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HOW TO MEASURE CORRECTLY FOR YOUR ROCKERS?

Paul Andrew

Hi Guys, 

Over the years I have seen a few typical questions consistently coming thru, and the one that stands in my mind as being often asked is "What is the correct way to measure for my new rocker patches?"

We've put together a little image and some information, just so it makes it easier to understand us when we ask these questions ....maximum width, thickness and radius.

Please also note, on our listings we often refer to rockers as T1, T2, B3, B1 etc, the letter T or B or S simply stands for Top, Bottom and Side respectively. The number after this is just our way of identifying the shape / design of the rocker. Its used simply as identification and does not relate to size in any way. In addition, on our side rockers you will see S (side) R (rocker) R(right) 1, 2 or 3. On our Top and Bottom rockers you may see TR1. which = Top - Ribbon - 1. etc etc. 

Enjoy, and as usual, any questions feel free to ask us!

A. THIS IS THE TOTAL WIDTH OF YOUR ROCKER
B. THIS IS THE THICKNESS MEASUREMENT OF YOUR ROCKER
RADIUS, THIS IS THE LEVEL OF ARCH IN YOUR ROCKER

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